Tbf most consumers hate all customer service.

While I’d prefer to just speak to a human, I’d much prefer AI over the status quo of dead dumb automated systems that just keep looping through the same preset options until you get enraged and give up or mash zero

But that wasn’t the question.

Considering that in this analogy you’d be asking the mugger to be your protector it is still unreasonable.

Particularly considering there are plenty of reputable and privacy respecting vpn providers

Yeah voluntarily using a VPN from Google (the largest tracking and Adtech company), is like voluntarily seeking out Mob “protection”