Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?
Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?
I use it a fair bit. Mind, it’s something like formating a giant json stdout into something I want to read…
I also do find it’s useful for sketching out an outline In pseudo code.
If your installing, or deleting something and your package manager is modifying more then a few packages: stop, read and think about what your about to do.
Id say if it’s in your budget - get one. We have no other apple products in the house but that. The biggest annoyance was making an apple account (for some stupid reason they require it…)
+1. We are a household of sysadmins/engineers. Sure I or my wife could design a PC for media in an afternoon - but I don’t want to deal with it.
An apple TV was a no fuss, no headache media box that can interface with the servers that store my media.
Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.