This was a separate outage unrelated to CrowdStrike a few hours earlier that took down a couple of airlines as well.
A majority of the VMs in the Azure CentralUS datacenter went down due to some sort of backend storage issue.
Edit: I guess I should have read the article they do say CrowdStrike. They seem to be implying that they were one event when the cloud services outage was earlier and unrelated. I had heard about grounded flights during the first outage as well. So they likely are combining the two events here.
Add a -f to your umount and you can clear up those blocked processes. Sometimes you need to do it multiple times (seems like it maybe only unblocks one stuck process at a time).
When you mount your NFS share you can add the “soft” option which will let those stuck calls timeout on their own.