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Joined 1 year ago
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Cake day: August 3rd, 2023

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  • I’m still hoping for good customer support AI. If I’m going to be connected to someone who barely speaks English and is required to follow a prewritten script, or worse plays prerecorded messages to fake being fluent, I might as well talk to an AI, especially if it means shorter hold times.

    AI is a bad replacement for good customer service, but it could be an improvement over bad customer service.











  • Yep. Trying to maintain a consistent startmenu for computer labs with Windows 11 is annoying.

    The layout is stored in an encrypted file that cannot be editted directly. You have to manually setup the start menu on one profile then copy the file to all the others. This works fine for intial deployments, but is a massive pain if you need to add any other apps later.

    The old powershell commandlet for importing layouts does not work in Win11. The old group policy settings don’t work either. The actual DLL calls used by the end user to manually configuring the start menu are deliberatly coded to prevent being called from a script.

    It is freaky how much work Microsoft has done to prevent scripting changes to the start menu.

    The only officially supported method for an IT department to manage the start menu is intune, but microsoft’s device licensing for intune is a mess out folks have yet to figure out.